Front Desk Agent (full time or part time)

Publisher :

Receptix

sector :

Hotellerie-Restaurant-Café (Horeca)

Job title :

Receptionist

location :

Bothell, U.S.

Contract type :

Permanent

Working hours :

Full time

Salary :

Gross remuneration 19.00 $ Hourly

Other

Smart Working
International experiences
Available for business trips

Description

Description

JOB DESCRIPTION

Country Inn & Suites by Radisson, Seattle-Bothell

19333 N Creek Pkwy

Bothell, WA 98011

We are seeking a fast, fun, and friendly candidate for our open Front Desk Agent role at our beautifully renovated Country Inn & Suites hotel in Bothell, WA. No experience required! We are happy to train eager candidates interested in starting their careers in the hotel industry.

Compensation range starts at $19.00 per hour, based upon experience and interview criteria, with health benefits and potential for growth into a Supervisor role. Our Front Desk Agents are an essential part of our customer service team. In addition to checking guests in and out of our hotel, you will help manage the overall guest experience while answering questions about the hotel and surrounding areas.

This opening is primarily for morning shifts that typically range from 6:45am-3pm.

What We Provide:

  • Access to our company health, dental, and vision benefits
  • 401k retirement program
  • Commission on upsells
  • Consistent Schedules
  • Career growth opportunities

Responsibilities:

  • Greeting and engaging all guests while taking personal action to accommodate their individual needs
  • Creates an unending energetic environment for our guests and team members
  • Reviews all guest reservations and plans their accommodation accordingly
  • Processes financial transactions and arranges special billing needs when necessary
  • Keeps current on activities, events, and meetings occurring throughout the hotel and in the local area
  • Manages all guest concerns or requests diligently and without hesitation
  • Personally chauffeuring guests to and from various locations in the immediate area using the company van
  • Communicates effectively with all hotel departments to guarantee a seamless guest experience
  • Prepares daily logs summarizing communications for management and other shifts
  • Responsible for answering and fielding all calls to the hotel, both internal and external
  • Maintains the confidentiality and respect of our patrons
  • Takes action to assist Supervisors, Managers, and Executive Team Members with additional tasks as needed

Requirements:

  • Strong computer skills
  • No experience required. Have hotel experience or customer service experience? Excellent!
  • Reliable transportation
  • Opera PMS experience is a bonus but not a requirement
  • Strong verbal, written and interpersonal skills
  • Strong attention to detail
  • Commitment to exceptional service in any situation
  • Ability to maintain a positive and professional attitude when handling all situations
  • Adhere to the policies and procedures of the hotel
  • Ability to work a flexible schedule including holidays and weekends

Physical Requirements:

  • Occasional lifting of up to 50 pounds
  • Ability to stand for long periods of time
  • Ability to hear with 100% accuracy with correction
  • Ability to stand and exert well paced mobility for an eight (8) hour shift
  • Ability to lift, pull, push up to 70 pounds on an ongoing basis
  • Must be able to squat, bend, kneel and twist on an ongoing basis


This announcement is aimed to both genders and people of all ages and all nationalities.

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