Cluster General Manager - Branded Hotel in Swindon

Cluster General Manager - Branded Hotel in Swindon

Location: Swindon

Salary: Up to £50,000 + Bonus

An excellent opportunity has come up for an experienced multi-site General Managerto lead and develop the team whilst ensuring at all times that the guest experience is exceptional. This is a hands-on role, where you will split your time between managing the team, management of the properties and guest service and interaction.

We are looking for someone who is currently in a similar role and has a good understanding of room management. To be a strong candidate you will be hungry for success and want to develop your career and be prepared to go that one step further to achieve the goals of the group.

The Role

• The General Manager is responsible for the effective operational management of Rooms Division & F&B Operations
• The development of meaningful, achievable departmental budgets and other short- and long-term strategic goals.
• Provide effective leadership to the team members to ensure targets are met and exceeded
• Respond to audits that are completed by the company to ensure continual improvement is achieved.
• Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations
• Comply and exceed hotel and company Service Standards
• Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action
• Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction
• Hold regular briefings and communication meetings with the team

Does this sound like you?

If you are keen to discuss the details further, please apply or send your CV to LARA DOS SANTOS –lara@corecruitment.com

https://www.corecruitment.com/vacancies/8296282761