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Cyber Security Specialist

Cyber Security Specialist - protecting our digital network and data, enhancing privacy and ensuring availability and legal compliance. Based Waltham Abbey (hybrid role) £65k p.a. + bonus & benefitsDo you know what it takes to safeguard digital assets, protect customer data, and ensure a secure online environment for a national retailer? As the Cyber Security Specialist at Jollyes - The Pet People, you’ll play a pivotal role in strengthening our defenses, mitigating risks, and driving compliance in our dynamic retail landscape.BenefitsIn return for your expertise and experience as our Cyber Security Specialist, we offer you:Competitive salary of £65k p.a. + company bonus scheme25 days annual leave plus bank holidaysPrivate Medical InsuranceCompany pension scheme (provided by Legal & General)Generous staff discount (on products and on services - grooming, pet clinics)Employee Reward Scheme (discounts from hundreds of online and high st retailers)Employee Assistance Programme (discounts & cash back on a range of medical services)Critical Illness & Life Assurance schemesRole OverviewAs our Cyber Security Specialist, you’ll collaborate across functions, and help shape our cyber security strategy. Your mission? To protect our digital network and data, enhance privacy, and ensure seamless digital operations. To achieve it, success will look like good KPI performance, great system availability and a secure online trading environment, and colleagues with great cyber security awareness.Key Responsibilities Cyber Security Strategy:Craft and execute robust cyber security strategies tailored to our retail environment.Collaborate with cross-functional teams to integrate security practices and colleague training and manage compliance of IT security certifications (e.g. Cyber Security, CS Plus, ISO27001).Address inventory and asset security, loss prevention, and incident response coordination.Protect Customer Privacy, Data Protection and Governance:Ensure compliance with data protection regulations (GDPR) and implement data governance practices and access controls plus incidence response plans.Safeguard customer data, payment information and privacy, ensure secure online transactions.Supply Chain Security and Compliance:Ensure new vendors and third-party partners meet security standards before contract / access and evaluate risks, conduct annual reviews for vendors (processing PII).Patch Management and Incident Response:Produce monthly patch management reports and action plans.Monitor security incidents and lead incident response efforts during any security breaches.Vulnerability Management:Track and patch identified vulnerabilities.Stay ahead of emerging threats and assess inventory system security.Security Awareness and Training:Work with L&D to update cyber security training for colleagues and maintain an audit trail.Foster a security-conscious culture.Skills, Qualifications & ExperienceTo be successful in this role, our new Cyber Security Specialist will need:Retail Industry Experience: Familiarity with multi-site retail operations, supply chains, and customer-facing systems.Cybersecurity Knowledge and Certifications: CISSP, CISM, or other relevant certifications or qualifications in computer science or related technical subject, along with a full understanding of regulatory frameworks such as GDPR, PCI, Trading Standards etc. Working understanding of Dev Ops, (Snowflake, python, repository management, serverless) is desirableTech stack & data architecture planning and management with a in depth knowledge of enterprise security tools, trends and best practiceCommunication and collaboration skills: Ability to engage & communicate effectively with all levels of colleagues and third parties.Risk Management Expertise: Assess and mitigate risks specific to retail environments.Understanding of Retail Technology: Knowledge of cloud environments, point-of-sale systems, SAAS tools used in a retail setting and e-commerce platforms.Adaptability: Retail environments evolve rapidly; adaptability is crucial.Customer-Centric Mindset: Prioritise customer data protection and trust.Exposure to IT strategy, roadmaps and product planning along with policy, process and governance framework developmentShares the Jollyes values of being genuine, wise, focused, eager, together.About Jollyes - The Pet People

Jollyes-The Pet People • London, United Kingdom

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IT Engineer

Job DescriptionKey responsibilities and accountabilities·      Administrating Microsoft Intune for device management.·      End point Management (Autopilot, Intune, Azure AD).·      Troubleshooting Azure AD/On Prem related issues.·      Provide first, second line IT & Telecommunication support.·      Provide first-line support for IT security-related incidents, including responding to alerts and troubleshooting security issues.·      Report security incidents to the IT Security Manager and assist in incident response and remediation efforts.·      Assist end-users with security-related inquiries and issues, ensuring compliance with security policies.·      Ensure that all IT systems and devices adhere to the organization’s security policies and procedures.·      Supporting desktop, servers, laptops and mobile devices, hardware, and operating systems.·      Oversee and update assigned support incidents and service requests.·      Undertake small to medium-sized IT projects as instructed by the IT Manager·      Diagnose and resolve technical issues·      Dealing with incoming faults in a professional, courteous manner over the phone and via email·      Correctly logging incidents and faults, categorizing and prioritizing them in line with team procedures·      Manage a number of scheduled tasks for customers, designed to ensure that the customers systems remain operational.SkillsQualifications·      ITIL Foundation v4·      Experience in Microsoft Intune·      Azure Fundamentals·      MAC devices management·      End Point Management for windows and MAC devices·      Experience in Microsoft AutoPilot for Endpoints (Zero Touch Experience)·      Ability to handle difficult callers with a good level of customer satisfaction·      An ability to think logically·      Good analytical and problem-solving skills·      Up to date IT and helpdesk skills·      An in-depth understanding of the software and equipment your customers/employees are using·      Good interpersonal and customer care skills·      Good accurate records keeping·      Customer Orientation·      Communication Skills·      FlexibilityPreferred CandidateResidence LocationSaudi Arabia

Bayt.com Inc. • Riyadh, Arabia Saudita

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