Create:

Job offer
Post
Article
  • Cashier

    Caterer Global LTD

    description:

    Cashier

    JOB ROLE

    To provide efficient, courteous and knowledgeable service to the guest.

    JOB RESPONSIBILITIES

    • Responsible for maintaining excellent customer service and cash register operations
    • Count the money at the beginning of the shift to ensure that amount is correct and that there is an adequate change
    • Collect payments and make a change and provide receipts
    • Processing credit card and debit card transaction
    • Collect & arrange all checks outlets and tally with micros
    • Make sure to keep correct cash float with change money all the time
    • Credit Card bills checked with the report and batch transmission
    • Check all paid-outs/refunds for supporting/authorization
    • Prepare cashier's summary and tally it with Micros (POS) reading at the close of his / her shift.

    REQUIREMENTS

    • High School, Diploma or equivalent
    • Ability to handle transactions accurately and responsibly
    • Effective communication and customer service skills
    • Minimum 1 year Experience in the same field
    • Good command in speaking, writing and reading English. Arabic speaking is a plus.

    https://www.catererglobal.com/job/cashier/erth-abu-dhabi-job95020380

    location:

    Abu Dhabi, United Arab Emirates

    skills:

  • Health Club Attendant - InterContinental Doha

    Caterer Global LTD

    description:

    About us

    Ensure the highest standards of cleanliness of the health club area and it is safe from hazards. All facilities are to be thoroughly cleaned on a daily basis, checklist completed and any discrepancies are to be reported immediately to your supervisor. provide ensure the highest standards of guest courtesy is provided at all times and the replenishment of guest supplies whenever necessary.

    Your day to day

    As a Health Club Attendant, you will ensure the highest standards of cleanliness of the health club area and it is safe from all hazards. You will ensure that all facilities are to be thoroughly cleaned on a daily basis, checklist completed and any discrepancies are to be reported immediately to your supervisor. 

    What we need from you

    Ideally, you'll have some or all of the following competencies and experience we're looking for:

    • Minimum one year of experience in a similar role in a luxury hotel and/or resort or restaurant
    • Ability to work in a fast-paced environment 
    • Ability to work well with a diverse team
    • Flexibility in shifts

    What we offer

    We’ll reward all your hard work with competitive salary and benefits.

    Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.

    So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.

    https://www.catererglobal.com/job/health-club-attendant/intercontinental-doha-job95019483

    location:

    Doha, Qatar

    skills:

  • Food and Beverage Supervisor

    Caterer Global LTD

    description:


    A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met.

    What will I be doing?

    As a Food and Beverage Supervisor, you are responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Supervisor will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved. Specifically, you will be responsible for performing the following tasks to the highest standards:

    • Supervise Food and Beverage Outlet operations
    • Communicate and delegate tasks to the team
    • Ensure compliance of brand standards
    • Manage guest queries in a timely and efficient manner
    • Represent needs of the team
    • Assist Food and Beverage management with achieving financial targets
    • Assist Food and Beverage management with training and development of team members
    • Assist with annual and mid-year appraisals with team members under your responsibility
    • Comply with hotel security, fire regulations and all health and safety legislation
    • Be environmentally aware
    • Assist other departments wherever necessary and maintain good working relationships

    What are we looking for?

    A Food and Beverage Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    • Previous Food and Beverage experience
    • Committed to delivering high levels of customer service
    • Positive attitude
    • Good communication skills
    • Flexibility to respond to a range of different work situations
    • Ability to work on your own or in teams

    It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
    • Previous experience in hotel industry
    • Previous experience in supervising and/or delegation
    • Willingness to develop team members and self

    What will it be like to work for Hilton?

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

    https://www.catererglobal.com/job/food-beverage-supervisor/hilton-bahrain-job94972662

    location:

    Manama, Bahrain

    skills:

  • Hostess - All Day Dining

    Caterer Global LTD

    description:

    Posting Date Jun 10, 2021
    Job Number 21059044
    Job Category Food and Beverage & Culinary
    Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates
    Brand JW Marriott
    Schedule Full-Time
    Relocation? N
    Position Type Non-Management
    Located Remotely? N

    Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

    Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™.

    POSITION SUMMARY

    Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.

    Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/host/jw-marriott-marquis-dubai-job94961124

    location:

    Dubai, United Arab Emirates

    skills:

  • General Manager-Restaurant

    Caterer Global LTD

    description:

    Posting Date Aug 11, 2021
    Job Number 21089210
    Job Category Food and Beverage & Culinary
    Location W Doha, West Bay, Zone 61, Doha, Qatar, Qatar
    Brand W Hotels
    Schedule Full-Time
    Relocation? N
    Position Type Management
    Located Remotely? N

    Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.
    We share our guests' passions, providing insider access to what's new and what's next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you're ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.

    JOB SUMMARY

    Plays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and partnering with the culinary leadership to effectively position the outlet. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.

    CANDIDATE PROFILE

    Education and Experience

    • H High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

    OR

    • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

    CORE WORK ACTIVITIES

    Taking an Entrepreneurial Approach to Driving the Restaurant Business

    • Understands financial opportunities by surveying restaurant demand.

    • Partners with key individuals in the local community to assess opportunities.

    • Identifies and analyzes competitors.

    • Controls purchases and inventory by negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, and taking corrective action.

    • Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues.

    Leading Significant Marketing/Public Relations/Media Activities

    • Oversees the restaurant marketing plan in partnership with the either the Hotel General Manager/ Manager or Director of Operations and Hotel/Brand Marketing teams including Destination Restaurant Chef, if applicable.

    • Supports on-site/off-site public relations opportunities to promote the restaurant.

    • Creates and executes against the restaurant-related social media posts and public event communications, monitors social media activity, responds to comments, analyzes posts/trends, and corrects deficiencies.

    • Serves as the primary point of contact for restaurant events.

    • Participates in local networking activities, which are often off-property, in support of the restaurant.

    Managing Day-to-Day Restaurant Operations

    • Supervises and manages employees.

    • Understands employee positions well enough to perform duties in employees' absence.

    • Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.

    • Conducts daily \"taste panels\" to educate, drive sales and create sales goals.

    • Monitors appropriateness of ambiance/atmosphere (e.g., lighting, music, table-top, etc.) restaurant concept, positioning, time of day, etc.

    • Monitors compliance with all applicable laws and regulations.

    • Monitors adherence to liquor control policies and procedures.

    • Maintains and monitors all collateral, menus and guest touch points such that all are pristine and free of tears, stains and noticeable wear and tear.

    • Monitors alcohol beverage service for compliance with local laws.

    • Monitors compliance with all food & beverage policies, standards and procedures, including food handling and sanitation standards.

    • Assists servers and hosts on the floor during meal periods and high demand times.

    • Advocates sound financial/business decision making.

    • Manages day-to-day operations so that customer expectations of quality and standards are meet on a daily basis.

    • Recognizes good quality products and presentations.

    • Supervises daily shift operations in absence of Assistant Restaurant Manager.

    • Oversees the financial aspects of the department including purchasing and payment of invoices.

    Fostering an Environment that Creates Exciting and Memorable Guest Experiences

    • Provides services that are above and beyond for customer satisfaction and retention.

    • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

    • Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.

    • Empowers employees to provide excellent customer service.

    • Acts as the guest service role model for the restaurants..

    • Addresses guest problems and complaints.

    • Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.

    • Verifies corrective action is taken to continuously improve service results.

    • Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).

    • Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.

    Managing and Conducting Human Resource and Talent Management Activities

    • Actively participates in the hiring process to identify the right talent to support the outlet's concept.

    • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

    • Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.

    • Facilitates the fair and equal treatment of employees.

    • Strives to improve employee retention.

    • Monitors employee attendance of on-going training to understand guest expectations.

    • Solicits employee feedback, utilizes an \"open door\" policy and reviews employee satisfaction results to identify and address employee problems or concerns.

    • Strives to improve service performance.

    • Encourages recognition of employees across areas of responsibility.

    • Establishes and maintains open, collaborative relationships with employees and encourages employees do the same within the team.

    • Establishes guidelines so employees understand expectations and the work.

    • Utilizes interpersonal and communication skills to lead, influence, and encourage others.

    • Demonstrates honesty/integrity and models appropriate behaviors by leading by example and serving as a role model.

    • Encourages and builds mutual trust, respect, and cooperation among team members.

    • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.

    • Develops specific goals and plans to prioritize, organize, and accomplish own work.

    • Monitors and maintains the productivity level of employees.

    • Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.

    • Manages staffing levels to meet guest service standards, operational needs, guest service, and financial objectives.

    • Provides work-related training, supervising, follow-up and hands-on management.

    Additional Responsibilities

    • Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry, attending educational workshops, reviewing professional publications, establishing personal networks, and/or benchmarking state-of-the-art practices.

    • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

    • Analyzes information and evaluates results to choose the best solution and solve problems.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/general-manager-restaurant/w-doha-hotels-residences-job94961047

    location:

    Doha, Qatar

    skills:

  • Front Desk Supervisor

    Caterer Global LTD

    description:

    Posting Date Oct 05, 2021
    Job Number 21083082
    Job Category Rooms & Guest Services Operations
    Location The Ritz-Carlton Dubai International Financial Centre, International Financial District Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates
    Brand The Ritz-Carlton
    Schedule Full-Time
    Relocation? N
    Position Type Non-Management
    Located Remotely? N

    At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

    POSITION SUMMARY

    Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

    Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests' service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/front-desk-supervisor/the-ritz-carlton-dubai-job94960948

    location:

    Dubai, United Arab Emirates

    skills:

  • Chef de Partie

    Caterer Global LTD

    description:

    Are you our missing ingredient? Is cooking the spice of your life? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter!

    Our Kitchen Team has a taste for developing the flavors to cook up a storm and strives to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.

    As Chef de Partie, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

    Key Responsibilities of the Chef de Partie:
    -Supports the smooth running of the kitchen department, where all aspects of the guest dining experience throughout the whole Hotel are delivered to the highest level
    -Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to enquiries and problem resolution
    -Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
    -Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved
    -Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
    -Builds and maintains effective working relationships whilst promoting the company culture and values.
    -Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

    Requirements of the Chef de Partie:
    -Experience in kitchen is essential
    -Hands-on approach with a can-do work style
    -Commitment to delivering exceptional guest service with a passion for the hospitality industry
    -Ability to find creative solutions taking ownership for duties and tasks assigned
    -Personal integrity, with the ability to work in an environment that demands excellence
    -Experience of working with IT systems on various platforms
    -Strong communication skills

    Does it sound like your kind of gig? We certainly hope so and expect your full dedication and enthusiasm. We promise you it will be a great hotel to work in with a pretty cool hotel team to boot! Do you want to be part of this dynamic opening crew? Send your CV and put on your biggest smile.

    We’re looking forward to meeting you


    https://www.catererglobal.com/job/chef-de-partie/radisson-resort-ras-al-khaimah-marjan-island-job94917135

    location:

    Washington D.C., U.S.A.

    skills:

  • One Touch Service Supervisor (Telephones)

    Caterer Global LTD

    description:

    Can you be our guests’ superhero? Is guest service your ultimate passion? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter!

    Our first class Guest Relations Team is the heart of the house, providing a warm welcome and happy smile and where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.

    As OTS Supervisor, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

    Key Responsibilities:
    -Supports the smooth running of the guest relations department, where all aspects of the guest journey and experience are delivered to the highest level
    -Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
    -Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
    -Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved
    -Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
    -Builds and maintains effective working relationships whilst promoting the company culture and values.
    -Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

    Requirements:
    -Previous experience in guest relations in necessary 
    -Hands-on approach with a can-do work style
    -Commitment to delivering exceptional guest service with a passion for the hospitality industry
    -Ability to find creative solutions taking ownership for duties and tasks assigned
    -Personal integrity, with the ability to work in an environment that demands excellence
    -Experience of working with IT systems on various platforms
    -Strong communication skills


    Does it sound like your kind of gig? We certainly hope so and expect your full dedication and enthusiasm. We promise you it will be a great hotel to work in with a pretty cool hotel team to boot! Do you want to be part of this dynamic opening crew? Send your CV and put on your biggest smile.

    We’re looking forward to meeting you

    https://www.catererglobal.com/job/service-supervisor/radisson-resort-ras-al-khaimah-marjan-island-job94916959

    location:

    Washington D.C., U.S.A.

    skills:

  • Island Host - German Speaker

    Caterer Global LTD

    description:

    We are looking for dynamic individuals who are highly motivated and have the passion for hospitality service to join our team.


    QUALIFICATION/EXPERIENCE:

    • The ideal candidate should have a minimum of one year experience in the hotel industry preferably in Front Office / Guest Services
    • Educational background in hospitality and tourism
    • With good command of German and English language, other language (Russian, French, Spanish) is an advantage
    • Preferably with an island resort experience
    • Excellent customer care skills and interpersonal relations
    • Outgoing, friendly and has cheerful personality

    https://www.catererglobal.com/job/german-speaker/crown-champa-resorts-job94889287

    location:

    Malé, Maldives

    skills:

  • Director of Recreation

    Caterer Global LTD

    description:

    Director of Recreation

    Raffles the Palm Dubai is on the western crescent of Palm Jumeirah, the world’s largest manmade island and archipelago. This luxurious five-star hotel with 391 spacious rooms, suites and villas is embellished with hand-crafted Italian touches and offset by carefully selected amenities to complete the atmosphere of elegance. Guests can enjoy panoramic views, a private beach, state of the art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, signature and private restaurants complemented by exquisite banqueting and conference spaces.

    When visiting Raffles, guests will discover the individual personality and story offered by the hotel. At the essence of every Raffles is the delivery of thoughtful, personal and discreet service to well-travelled guests. Raffles Hotels & Resorts is an award-winning, luxury international hotel company with a history dating back to 1887 with the opening of Raffles Hotel, Singapore. The portfolio currently comprises eleven luxurious properties, from secluded resorts to city hotels in key locations around the world.

    THE POSITION

    Director of recreation is responsible for the establishment and execution of clear short term and long-term goals to ensure colleague satisfaction, guest satisfaction, financial success, health and safety and environmental stewardship of recreation department. Director of recreation is responsible for the daily leadership of recreation operations such as kids club, gym, swimming pool & beach, ensuring all productivity and expense controls.

    JOB RESPONSIBILITIES

    • To ensure the delivery of the best Recreational standards for the guests.
    • Operating costs are efficiently controlled within department
    • Activity class programmes are successfully conducted on a regular basis including; Personal training, Yoga.
    • Ensure cleanliness of all recreation spaces and coordinate with housekeeping teams accordingly.
    • To establish policies and standards of the Recreation Department in the hotel and ensure adherence to at all times.
    • Monitor and coordinate operational responsibilities of recreation team members
    • Carry out necessary audits in the department and complete daily inspections.
    • Anticipate guests needs and acknowledge and responds immediately to guests concerns.
    • Possess full knowledge of emergency procedures and adhere to hotel requirements for internal or external guest accidents and emergencies.
    • Should have knowledge and understanding of the physical operation of the Health Club, Swimming pools.
    • Fully aware and work in accordance with the Standard Operating procedures, normal Operating procedures and Emergency action plan for the department.
    • Comply with the guidelines and policies established in the Colleague Handbook, Business Code of Conduct and Ethics policy, hotel’s regulations on fire, hygiene, health and safety
    • Maintain a high standard of personal appearance and hygiene as per the hotel’s grooming standards at all times.

    ADMINISTRATIVE DUTIES

    • Participate in all Human Resources and Learning & Development related initiatives, including but not limited to recruitment, job chats, performance dialogues, learning initiatives, colleague reward and recognition programs.
    • Adherence to Standard Operating Procedures Manual.
    • Maintain inventory of supplies for the operations of the recreation department
    • Maintain accurate records as required by hotel and government regulations.
    • Lead weekly/monthly facility operations departmental communications meeting.

    HEALTH AND SAFETY

    • Follow and ensure that all recreation employees follow all safety procedures and practices.
    • Adhere to facility operations departmental emergency procedures/safety manual.
    • Ensure all departments adhere to all safety practices of Raffles the Palm.
    • They comply with the hotel’s Environmental and Occupational Health and Safety procedures at all times
    • Fully responsible in implementing and monitoring all Health and Safety related procedures, supervise maintenance of all check lists in all Recreation areas.
    • Identify hazards and maintenance requirements in the workplace

    COLLEAGUE RELATIONS

    • Drive and encourage a healthy work environment, focusing on employee’s satisfaction and productivity.
    • Ensure operations department maintains a positive relationship with all departments in the recreation and hotel.
    • Have a complete understanding of and adhere to the recreation policy relating to safety.
    • Well versed in all recreation operations
    • Ensure Colleagues adhere to all recreation standards as stated in the employee handbook.
    • Maintain a good rapport and working relationship with colleagues in the department and all other departments.

    GUEST SERVICE

    • Ensure the facility is in peak condition at all times (operations and cleanliness).
    • Ensure Guest/Member satisfaction at all times by ensuring that safety and service is always the first priority.
    • Monitor and ensure the compliance of services delivered to the guests and make changes to improve operations if it is required.
    • Ensure a proper training plan of colleagues is conducted, to ensure the highest levels of guest service

    EDUCATION & EXPERIENCE

    • Minimum 2-year experience in Recreation Manager or Director of recreation role within the hospitality industry.
    • Lifeguard leadership experience
    • First Aider/ CPR – First responder

    https://www.catererglobal.com/job/director-recreation/raffles-the-palm-dubai-trakhees-job94882310

    location:

    Dubai, United Arab Emirates

    skills:

  • Commis II - Banquet

    Caterer Global LTD

    description:


    Shangri-La Hotel, Dubai
    The award-winning Shangri-La Hotel, Dubai offers luxurious accommodations, exceptional dining and gracious hospitality in the heart of one of the world's most dynamic cities.
    Located along Sheikh Zayed Road, the 42 storey hotel is 15 minutes from Dubai International Airport and 5 minutes from the Dubai Convention Centre, World Trade Centre, Dubai International Financial Centre and downtown Burj Khalifa Dubai. It is within close proximity to shopping malls including the famous Dubai Mall as well as Dubai's popular beaches.
    The hotel's 302 rooms, serviced apartments, residences and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully-selected furnishings create an experience of unparalleled style and comfort.
    As Commis II - Banquet, we rely on you to:

    • Maintain high standards of food preparation and service in the appointed kitchens, along with the existing standards
    • Good knowledge of food service techniques and menu contents
    • Practice the hygiene and sanitation procedures set by the hotel

    We are looking for someone who has:
    • High school diploma or vocational in Food Production is preferred
    • Preferably has experience working in either a luxury restaurant or a 5* hotel
    • Passionate, creative, attentive to details
    • Good communication skills in English

    https://www.catererglobal.com/job/commis-de-banquet/shangri-la-hotel-dubai-job94805977

    location:

    Dubai, United Arab Emirates

    skills:

  • Waiter/Waitress

    Caterer Global LTD

    description:

    Nikki Beach Resort & Spa Dubai is looking for young talents for Pool & Beach Waiter.


    Candidates who take pride to be the ambassador by providing the first impression of the brand . Energetic candidates who are passionate to serve our guests by ensuring they have fond memories of their dining experience with their service and knowledge of all the offering we have.

    Requirements:
    Familiar with Outdoors venue operation
    Solid food & beverage skill & experiences
    Ability to provide top-notch customer service in a fast-paced environment.
    Strong organizational skills with the ability to monitor the entire restaurant and beach area.
    A positive attitude and ability to work well under pressure with all other staff


    https://www.catererglobal.com/job/waiter/nikki-beach-resort-spa-dubai-job94768602

    location:

    Dubai, United Arab Emirates

    skills:

  • Commis II - Hot Kitchen

    Caterer Global LTD

    description:

    Job Description

    We are currently seeking for passionate and dynamic Kitchen professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

    As a Commis II you are responsible for the daily food preparation and duties assigned to meet the set standard and qualities whereby your role will include key responsibilities such as:

    • Support the Demi Chef de Partie or Commis I in the daily operation and work
    • Work according to the menu specifications by the Chef de Partie
    • Keep work area at all times in hygienic conditions according to the rules set by the hotel
    • Control food stock and food cost in his section
    • Prepare the daily mis-en-place and food production in different sections of the main kitchen or satellites
    • Follow the instructions and recommendations from the immediate Superiors to complete the daily tasks
    • Ensure the highest standards and consistent quality in the daily preparation and keep up to date with the new products, recipes and preparation techniques
    • Coordinate and participate with other sections of requirements, cleanliness, wastage and cost control

    Skills

    Education, Qualifications & Experiences

    You should have a professional kitchen apprenticeship or chefs training course and previous experiences in quality establishments along with good culinary skills. The ability to communicate in English and a proven track of food preparation, presentation and preservation knowledge is an essential.

    Knowledge & Competencies

    The ideal candidate will be positively spirited and passionate about food and be committed to work together with the service team to deliver an amazing guest experiences every time. You are a very positive, dynamic, creative and dedicated team player with the ability to work in a multicultural environment and under difficult condition while possessing following additional competencies:

    Understanding the Job
    Taking Responsibility
    Recognizing Differences
    Customer Focus
    Adaptability
    Teamwork

    https://www.catererglobal.com/job/commis-chef/park-rotana-and-park-arjaan-job95059537

    location:

    Abu Dhabi, United Arab Emirates

    skills:

  • Assistant Server

    Caterer Global LTD

    description:

    Posting Date Sep 30, 2021
    Job Number 21052669
    Job Category Food and Beverage & Culinary
    Location W Doha, West Bay, Zone 61, Doha, Qatar, Qatar
    Brand W Hotels
    Schedule Full-Time
    Relocation? N
    Position Type Non-Management
    Located Remotely? N

    Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.
    We share our guests' passions, providing insider access to what's new and what's next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you're ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.

    POSITION SUMMARY

    Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.

    Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/server/w-doha-hotels-residences-job95020473

    location:

    Doha, Qatar

    skills:

  • Cashier - French Restaurant

    Caterer Global LTD

    description:

    Posting Date Sep 11, 2021
    Job Number 21084589
    Job Category Food and Beverage & Culinary
    Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates
    Brand JW Marriott
    Schedule Full-Time
    Relocation? N
    Position Type Non-Management
    Located Remotely? N

    Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

    Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™.

    JOB SUMMARY

    Process all payment methods in accordance with Accounting procedures and policies. Follow property control audit standards and cash handling procedures (e.g., blind drops). Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.

    SCOPE / BUSINESS CONTEXT

    •A Full Time position based at JW Marriott Marquis Dubai.

    CANDIDATE PROFILE

    Experience:

    •Minimum of 2-year experience of a similar position within a five star hotel

    Skills and Knowledge

    •Able to work under pressure

    Education or Certification

    •High School Diploma or equivalent

    SPECIFIC DUTIES

    The following are specific responsibilities and contributions critical to the successful performance of the position:

    Opening

    •Complete opening duties including setting up necessary supplies and tools, including bank, and ensuring work area is clean and everything is in working order.

    Cash/Bank Handling

    •Process all payment methods in accordance with Accounting procedures and policies.

    •Follow property control audit standards and cash handling procedures (e.g., blind drops).

    •Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.

    •Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.

    •Transport bank to/from assigned workstation, following security procedures.

    •Set up and organize cashier workstation with designated supplies, forms, and resource materials; and maintain cleanliness of workstation at all times.

    OTHER

    Safety and Security

    •Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.

    •Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.

    •Notify Loss Prevention/Security of any guest reports of theft.

    Policies and Procedures

    •Follow company, hotel and department policies and procedures.

    •Follows Marriott International Hotels Limited Regional Office policies and procedures

    •Protect the privacy and security of guests and coworkers.

    •Maintain confidentiality of proprietary materials and information.

    •Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.

    •Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.

    •Perform other reasonable job duties as requested by Supervisors and Management.

    •Working hours as required to do your job but normally not less than 48 hours per week.

    Guest Relations

    •Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, JW Symphony of Service) to resolve issues, delight, and build trust.

    •Assist other employees to ensure proper coverage and prompt guest service.

    •Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.

    •Address guests' service needs in a professional, positive, and timely manner.

    •Engage guests in conversation regarding their stay, property services, and area attractions/offerings.

    •Thank guests with genuine appreciation and provide a fond farewell.

    •Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.

    •Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.

    Communication

    •Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.

    •Speak to guests and co-workers using clear, appropriate and professional language.

    •Talk with and listen to other employees to effectively exchange information.

    Working with Others

    •Support all co-workers and treat them with dignity and respect.

    •Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.

    •Partner with and assist others to promote an environment of teamwork and achieve common goals.

    Quality Assurance/Quality Improvement

    •Comply with quality assurance expectations and standards, e.g. GuestVoice and JW Marriott Brand Standard Audit.

    Physical Tasks

    •Enter and locate work-related information using computers and/or point of sale systems.

    •Stand, sit, or walk for an extended period of time or for an entire work shift.

    •Read and visually verify information in a variety of formats (e.g., small print).

    •Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/cashier/jw-marriott-marquis-dubai-job94961099

    location:

    Dubai, United Arab Emirates

    skills:

  • Demi Chef De Partie- Pastry

    Caterer Global LTD

    description:

    Posting Date Sep 20, 2021
    Job Number 21105630
    Job Category Food and Beverage & Culinary
    Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates
    Brand JW Marriott
    Schedule Full-Time
    Relocation? N
    Position Type Non-Management
    Located Remotely? N

    Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

    Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™.

    JOB SUMMARY

    The Demi Chef de Partie is responsible to assist the CDP to prepare and make the required food as per the expectations of excellence, to demonstrate and help to maintain the high level of service that consistently exceeds the expectations of our guests.

    SCOPE / BUSINESS CONTEXT

    • A Full Time position based at JW Marriott Marquis Dubai.
    • Number of Direct Reports -1-5
    • Titles of Direct Reports - Commis 1 / Commis 2 / Commis 3 / Apprentice

    CANDIDATE PROFILE

    Experience

    Minimum 4 years of culinary experience.

    Skills and Knowledge

    N/A

    Education or Certification

    N/A

    SPECIFIC DUTIES

    The following are specific responsibilities and contributions critical to the successful performance of the position:
    • Set up station properly and on time for each service period and make sure that required mis en place is ready on time.
    • To monitor stock movement and be responsible for ordering on your section.
    • To participate in communicating actively within the department.
    • Make sure all food is prepared by recipes designated by the Sous chef / Chef de cuisine.
    • Report any change of food quality in the preparation to CDP / Sous chef.
    • To ensure knowledge of the products, dishes are maintained and communicated to all involved personnel.
    • Be able to work in another area when needed and take part in cross training when directed.
    • Actively participate to learn, record and transmit our culinary skills and recipes to junior chefs and apprentices.
    • To comply with the chef de cuisine / sous chef by implementing a new menu / dishes and new regulations.
    • Keeps over production and food waste to a minimum, in order to reduce food cost expense.
    • Report any and all deficiencies in maintenance issue, kitchen equipment functionality and quality of food products to chef de partie / Sous chef immediately.
    • In the absence of the Chef de Partie to take over his/her responsibilities.
    • Adhere to all environmental policies and programs as required.
    • Ensure compliance with food handling and sanitation standards within their respective areas.
    • Work together with the Chef de Partie on the challenges, which are highlighted every month in the Hygiene Audit.
    • Proper storage of food.
    • FIFO (First in first out).
    • Make sure that all Standards and Procedures are in place and followed.
    • Temperature control.
    • Dating and labelling of food items.
    • Receiving of food, making sure that everything is according to standard.
    • Maintain decoration that is made out of food.
    • Apply with the personal and grooming standards of the hotel.
    • Cleaning and Sanitation of the kitchen.
    • Overtime will be approved on business demands by the Sous Chef/Chef de Cuisine.
    • Any violation of the above mentioned rules will be subject to disciplinary action.


    OTHER

    Safety and Security
    • Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
    • Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
    • Notify Loss Prevention/Security of any guest reports of theft.

    Policies and Procedures
    • Follow company, hotel and department policies and procedures.
    • Follows Marriott International Hotels Limited Regional Office policies and procedures
    • Protect the privacy and security of guests and coworkers.
    • Maintain confidentiality of proprietary materials and information.
    • Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
    • Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
    • Perform other reasonable job duties as requested by Supervisors and Management.
    • Working hours as required to do your job but normally not less than 48 hours per week.

    Guest Relations
    • Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, JW Symphony of Service) to resolve issues, delight, and build trust.
    • Assist other employees to ensure proper coverage and prompt guest service.
    • Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
    • Address guests' service needs in a professional, positive, and timely manner.
    • Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
    • Thank guests with genuine appreciation and provide a fond farewell.
    • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
    • Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.

    Communication
    • Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
    • Speak to guests and co-workers using clear, appropriate and professional language.
    • Talk with and listen to other employees to effectively exchange information.

    Working with Others
    • Support all co-workers and treat them with dignity and respect.
    • Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.
    • Partner with and assist others to promote an environment of teamwork and achieve common goals.

    Quality Assurance/Quality Improvement
    • Comply with quality assurance expectations and standards, e.g. GuestVoice and JW Marriott Brand Standard Audit.

    Physical Tasks
    • Enter and locate work-related information using computers and/or point of sale systems.
    • Stand, sit, or walk for an extended period of time or for an entire work shift.
    • Read and visually verify information in a variety of formats (e.g., small print).
    • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.


    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/chef-de-partie-pastry/jw-marriott-marquis-dubai-job94961095

    location:

    Dubai, United Arab Emirates

    skills:

  • Cook I

    Caterer Global LTD

    description:

    Posting Date Sep 27, 2021
    Job Number 21006168
    Job Category Food and Beverage & Culinary
    Location W Doha, West Bay, Zone 61, Doha, Qatar, Qatar
    Brand W Hotels
    Schedule Full-Time
    Relocation? N
    Position Type Non-Management
    Located Remotely? N

    Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.
    We share our guests' passions, providing insider access to what's new and what's next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you're ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.

    POSITION SUMMARY

    Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.

    Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests' service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/cook/w-doha-hotels-residences-job94961037

    location:

    Doha, Qatar

    skills:

  • Reservations Agent

    Caterer Global LTD

    description:

    Posting Date Sep 28, 2021
    Job Number 21084236
    Job Category Reservations
    Location W Doha, West Bay, Zone 61, Doha, Qatar, Qatar
    Brand W Hotels
    Schedule Full-Time
    Relocation? N
    Position Type Non-Management
    Located Remotely? N

    Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.
    We share our guests' passions, providing insider access to what's new and what's next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you're ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.

    POSITION SUMMARY

    Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.

    Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/reservations-agent/w-doha-hotels-residences-job94961035

    location:

    Doha, Qatar

    skills:

  • 2022 University Intern MEA - Admin. (S&M, HR, Finance)

    Caterer Global LTD

    description:

    Posting Date Sep 19, 2021
    Job Number 21105455
    Job Category Management Development Programs/Interns
    Location The Ritz-Carlton Dubai, Post Office Box 26525, Dubai, United Arab Emirates, United Arab Emirates
    Brand The Ritz-Carlton
    Schedule Full-Time
    Relocation? N
    Position Type Non-Management
    Located Remotely? N

    At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

    Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in The Ritz-Carlton's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you'll be better prepared to pursue opportunities post graduation. Here's to exploring, kickstarting your dream career, and joining us on your journey!

    To be considered for an internship, you must be a current college or university student. Want to join us? Apply now!

    Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/university-intern/the-ritz-carlton-dubai-job94960963

    location:

    Dubai, United Arab Emirates

    skills:

  • F&B Assistant

    Caterer Global LTD

    description:

    ?To Deliver exceptional guest care and service to achieve a Guest Satisfaction Index higher than 92%.

    ?To be familiar with food and menu terminology.

    ?The set service standards to be followed while serving the guest.

    ?Clean and prepare condiments.

    ?Obtain adequate quantities of linen from the linen room as per the request sheet.

    ?Does not leave the area of work without notifying the Supervisor / restaurant in-charge.

    ?Perform all side duties established by the Supervisor / Restaurant in-charge.

    ?To ensure that all information and duties received by the Supervisor / Restaurant in-charge is followed accurately.

    ?Report for duty ten minutes early with clean attire.

    ?To follow the Farm policies and procedures and all Food & Beverage service Standards.

    ?Ensure sufficient quantities of crockery, cutlery, china and glassware are available prior to the service operation.

    ?Double check all items received from the stores and ensure this correspondence with the requisition form.

    ?Make sure that Food & Beverage items are picked up as per the requisition sheet.

    ?To offer quality service at all times. And to keep the back of the house clean and tidy any give time.

    ?To follow all hygiene standards set in the company hygiene manual.

    ?To operate according to all accounting policies and procedures of the outlet.

    ?To actively support in the back of the house jobs and to exploit his/her organizational and administrative skills.

    ?To ensure orders are thoroughly checked before serving to the guest.

    ?To ensure proper stacking of adequate mis-en-place in the side station.

    ?To ensure food and beverage items are well printed on the check before presenting to the guest.

    ?To up sell Food and Beverage products.

    ?To assist the Captain and Supervisor at all times.

    ?To perform all tasks as per the Standards Operating Procedure.

    ?To attend all Training as scheduled by the management

    ?To ensure that house rules are followed

    ?To be aware of all emergency procedures

    ?To strictly adhere to the Farm’s Policy on Confidentiality and Ethics.

    ?To perform all other tasks as requested by management

    ?To respect the confidentiality and personal details of the guests and staff at all times.

    ?To ensure that the Standard Operating Procedure is followed at all times.

    https://www.catererglobal.com/job/f-b-assistant/zaya-hotel-living-al-barari-job94960826

    location:

    Abu Dhabi, United Arab Emirates

    skills: