Glassdoor Inc.
Glassdoor Inc.
...

Scheduling Coordinator

المسمى الوظيفي

Scheduling manager

القطاع

Repairs

الموقع

Englewood, Stati Uniti

المرتب

إجمالي الأجر 20.00 - 27.00 $ ساعيا

نوع الوظيفة

Permanent

ساعات العمل

Full time

المسمى الوظيفي

Endurance Plumbing is a down-to-earth company with repeat clientele. We have competitive but reasonable pricing for our regular commercial clients who keep us busy year round.

We are seeking a detail-oriented and organized Dispatcher/Scheduler to join our team! The ideal candidate will be responsible for coordinating and scheduling service appointments, dispatching technicians, and ensuring efficient workflow. Key duties include:


  • Answering customer calls and scheduling appointments through Service Titan
  • Dispatching plumbers to job sites based on urgency and location via Service Titan
  • Communicating job details to technicians and clients
  • Managing daily schedules to optimize efficiency
  • Managing long term projects providing updates to clients as needed
  • Maintaining records of service calls and job status
  • Providing excellent customer service and addressing inquiries
  • Pulling permits by city and scheduling inspections once job is completed


Requirements:

  • Strong organizational and multitasking skills
  • Excellent communication abilities
  • Previous experience in dispatching or scheduling
  • Proficiency with scheduling software and tools

Join our team and help us deliver top-notch plumbing services to our clients!

Job Type: Full-time

Pay: $20.00 - $27.00 per hour

Expected hours: 40 per week


Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Referral program
  • Vision insurance


Schedule:

  • 8 hour shift
  • Monday to Friday
  • Overtime


Experience:

  • Customer service: 2 years (Required)


Work Location: In person

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