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Business Sales Representative - Work from Home

المسمى الوظيفي

Sales Representative

الموقع

Chicago, u.s.

المرتب

إجمالي الأجر 18.42 - 22.80 $ ساعيا

نوع الوظيفة

Permanent

ساعات العمل

Telework/Home work

المسمى الوظيفي

Responsible for inbound telesales of Comcast services to small-to-medium business customers.


Core Responsibilities

  • Meet and exceed sales quotas by generating sales from inbound calls and follow-up with potential customers to sell Comcast Business Services products or services.
  • Ensure CRM software is accurate and up to date on daily basis.
  • Manage the customer relationship from initial call, through close to resolve on the first call or escalate appropriately.
  • Deliver best-in-class customer experience and represent Comcast Business Services in a professional and courteous manner to prospects and customers.
  • Keep up-to-date on product knowledge, industry information and competitive landscape.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors and our communities.


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