EPOS support

Job Title EPOS support

Salary: £35,000pa

Location: Newport

We are working with a company that offers EPOS solutions in a number of different areas- restaurant management, kitchen management, order and pay at table and kiosk order management systems. They are a one stop shop for all tech needed within hospitality and retail.

About the role:

We are looking for a support manager to largely work with customers over the phone and on video calls. It will be a hybrid role, number of days at home/office to be determined, and will be focused on ensuring each customer interaction is a positive one.

Skills and Experience:

• Customer service experience
• Face to face or remote customer service experience
• Understanding of windows and networking would be beneficial
• Experience with hospitality/retail EPOS systems would be beneficial
• EPOS help desk experience extremely desireable