Sony Electronics Inc.

Manager, Import operations

Job Title

Import manager


Electronics sector


San Diego, u.s.


إجمالي الأجر 25000.00 - 35000.00 € سنويا

Job Type


ساعات العمل

Full time

Job Description

Sony Electronics, Inc. look for the risk-takers, the collaborators, the inspired and the inspirational. We want the people who are brave enough to work at the cutting edge and create solutions that will enrich and improve the lives of people across the globe. So, if you want to make the world say wow, let's talk.

Expert, Import Operations

Sony's Purpose is simple. We aim to fill the world with emotion, through the power of creativity and technology. We want to be responsible for getting hearts racing, stirring ambition, and putting a smile on the faces of our customers. That challenge, combined with our spirit of innovation, motivated us to create groundbreaking technology, entertainment, and services for people worldwide.

Our history as a global brand had been built around employees that all have a passion for touching peoples' lives, and pride in pushing beyond that status quo to produce truly extraordinary results.


  • Oversees day to day Import activity for Sony Electronics, with additional support for sister Sony organizations (Sony Interactive Entertainment, Sony Latin America, Sony Biotechnology, Hawkeye, Takeoff Point).
  • Interfaces with internal Legal Counsel, Finance Group, Parent Company (Sony Corporation - TYO), overseas Sony affiliates (Singapore, Malaysia, China, Vietnam, Thailand), and provides updates as necessary with changes to import regulations; resolves problems and provides suggestions to enhance the import flow.
  • Communicates with internal and external customers, freight forwarders, customs officers, and other government agencies when operational support is needed.
  • Helps to ensure legal compliance and establishes import controls adhering to government rules and regulations for all shipments. Manages the timely processing of import clearance and entry filings with our Customs Brokers. 
  • Helps to manage financial reconciliations to ensure accurate and timely payment of duties and taxes to US Customs.
  • Provides financial reports to SNA's Finance, and Trade Strategy and Compliance Groups, and retains accurate information for record keeping and future audits.
  • Performs audits to ensure correct payment of duties, taxes, and fees to US Customs. 
  • Provides leadership and guidance to 3rd party support team. Directs support team to complete assignments using established guidelines, procedures, and policies. Provides support and backs up support roles when needed.
  • Supports the management of 3rd party vendors (Fed Ex Trade Networks, QuestaWeb / Descartes, MJ Carrillo, etc.). Conducts regular meetings with vendor partners to discuss KPI, initiatives, and topics related to compliance, customs clearance, and other import related matters. Conducts reviews of the third party's operations and SOPs. Helps to ensure that team goals are achieved according to established guidelines, procedures, and policies.
  • Creates, updates, maintains, and socializes Sony’s Import procedure manual to 3rd party support team and other stakeholders. Supports project management initiatives, helping to develop and execute project plans.
  • Uses knowledge and experience to provide guidance; focus on process improvement utilizing PDCA methodology.
  • May be asked to provide compliance training to internal Business units, Staff members, and 3rd party affiliates.

Minimum Requirements

  • BA/BS Business, Supply Chain (or similar)
  • 5+ years Import Operations work experience
  • Ability to manage complex situations with internal and external stakeholders
  • Proficiency with Microsoft Office suite

Preferred Skills

  • U.S. Customs Brokerage License or Certified Customs Specialist Certificate
  • Experience with SAP ERP, QuestaWeb Import applications
  • Experience with process improvement initiatives using PDCA methodology
  • Project management experience; Smartsheet
  • Experience with Analytics; Power BI


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