الرجاء اختيار مسمى وظيفي أو مهارة واحدة على الأقل
Description du posteRéceptionniste / Agent(e) d’accueil – HôtellerieÀ proposNotre hôtel recherche un(e) réceptionniste motivé(e) et souriant(e) pour rejoindre notre équipe. Premier contact de nos clients, vous contribuez chaque jour à créer une expérience mémorable grâce à votre sens du service et votre professionnalisme.Vos missionsAssurer un accueil convivial et professionnel auprès des clientsRépondre aux appels téléphoniques et aux demandes par emailGérer les réservations et suivre les arrivées/départsFournir des renseignements sur l’hôtel et les services disponiblesCoordonner avec les autres services de l’hôtel pour répondre aux besoins des clientsMaintenir l’espace d’accueil propre et agréableVotre profilUne première expérience en réception ou service client, idéalement en hôtellerieExcellente communication en français et en anglais (autres langues appréciées)Esprit d’équipe, sens de l’organisation et rigueurPrésentation soignée, sourire et discrétion professionnelleAisance informatique et bonne gestion multitâchesCe que nous offronsUn environnement de travail dynamique et bienveillantUne équipe engagée, située au cœur de Paris (proche Opéra - à côté de la station de métro "Grands Boulevards")L’opportunité de développer vos compétences dans un hôtel 4 étoilesIntégrer le groupe hôtelier Leonardo HotelsTarifs employés (50%) et friends & family (30%) dans les hôtels du groupeCommission sur les ventes de conciergerieType d'emploi : Temps plein, CDIRémunération : 2 070,00€ à 2 100,00€ par moisExpérience:Réception: 1 an (Optionnel)Langue:Anglais (Optionnel)Lieu du poste : En présentiel&
WorKorner • Paris, Francia
Job QualificationsIdeally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience of customer service experience or front desk experience in the hospitality industry. Should be a holder of the 'Clefs d'Or'. Good problem solving, organizational and interpersonal skills are a must.Key Areas of ResponsibilityDirects and coordinates all marketing activities and to communicate these activities throughout the hotel.Maintains the Daily Logbook.Reports “Lost and Found” items.Delivers the brand promise and provide exceptional guest service at all times.Provides excellent service to internal customers as appropriate.Be familiar with the hotel’s products and services and policies.Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.Maintains positive guest and colleague interactions with good working relationships.Personally, and frequently verifies that guests are receiving the best possible service during check-in and check-out.Ensures that guest history records are accurately maintained, and all repeat guests are pre-registered.Meets and greets all guests and assists with registrations.Ensures the strict control of room keys.Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.Prepares welcome cards and keys for arrival FIT guests.Ensures accurate knowledge of hotels and the tourism in Singapore.Reports “Lost and Found” items.Works closely with other Front Office personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.Supports and embraces the spirit of “We work through Teams”.Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests.Ensures an understanding on the sequence of duties related to Royal Family visits. Accords protocol with Royal Family visits. Supports the implementation of The People Philosophy, demonstrating and reinforcing GHM’s Values and Culture Characteristics.Ensures high standards of personal presentation and grooming.Exercises responsible behavior at all times and positively representing the hotel.Responds to changes in the Rooms function as dictated by the industry, company and hotel.Reads the hotel's Employee Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.Attends training sessions and meetings as and when required.Carries out any other reasonable duties and responsibilities as assigned.
Caterer Global LTD • Doha, Qatar
ALI Lavoro filiale di Bologna, ricerca per azienda cliente sita a Calderara di RenoRECEPTIONIST - FRONT OFFICESi tratta di un'azienda italiana con oltre 50 anni di esperienza nella progettazione e produzione di macchine automatiche per il packaging, specializzandoci in soluzioni per i settori farmaceutico, cosmetico e nutraceutico.La figura ricercata si occuperà diAccoglienza clienti e gestione del centralinoSmistamento e gestione della corrispondenzaGestione appuntamenti e prenotazioniSupporto amministrativo e gestione dell'agendaAttività di back office e gestione documentaleInterfaccia con clienti e fornitoriGestione delle comunicazioni interne ed esterneordini cancelleriaPer coprire la posizione è richiestoConoscenza fluente della lingua inglese (minimo livello B2)Ottime capacità comunicative e relazionaliBuona conoscenza del pacchetto OfficeAttitudine al problem solving e capacità di lavorare in teamStanding professionale e discrezioneOrario di lavoro: 32 ore settimanali Dal lunedì al venerdì, 08:30 - 13:00 / 14:00 - 17:30 - 1 giorno di RIPOSO a turnazione dal Lunedi al Venerdi + MENSACCNL CONTRATTO PORTIERATO, Lv A6 - lordo mensile +200 euro di premio presenza
ALI Spa • Calderara Di Reno, Italia
الاسم
اسم العائلة
البريد الالكتروني
الوصف