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Endurance Plumbing is a down-to-earth company with repeat clientele. We have competitive but reasonable pricing for our regular commercial clients who keep us busy year round.We are seeking a detail-oriented and organized Dispatcher/Scheduler to join our team! The ideal candidate will be responsible for coordinating and scheduling service appointments, dispatching technicians, and ensuring efficient workflow. Key duties include:Answering customer calls and scheduling appointments through Service TitanDispatching plumbers to job sites based on urgency and location via Service TitanCommunicating job details to technicians and clientsManaging daily schedules to optimize efficiencyManaging long term projects providing updates to clients as neededMaintaining records of service calls and job statusProviding excellent customer service and addressing inquiriesPulling permits by city and scheduling inspections once job is completedRequirements:Strong organizational and multitasking skillsExcellent communication abilitiesPrevious experience in dispatching or schedulingProficiency with scheduling software and toolsJoin our team and help us deliver top-notch plumbing services to our clients!Job Type: Full-timePay: $20.00 - $27.00 per hourExpected hours: 40 per weekBenefits:401(k)Dental insuranceHealth insurancePaid time offReferral programVision insuranceSchedule:8 hour shiftMonday to FridayOvertimeExperience:Customer service: 2 years (Required)Work Location: In person

Glassdoor Inc. • Englewood, Stati Uniti