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Waiter or Waitress

Sofitel 4* in LondonWaiter or Waitress Passionate about guest interaction, food and wine? As Waiter or Waitress, you will strive to create unforgettable dining experiences for our guestsWhat is in it for you:Employee benefit card offering discounted rates in Accor worldwide.Learning programs through our Academies and the opportunity to earn qualifications while you work.Opportunity to develop your talent and grow within your property and across the worldAbility to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21What you will be doing:Ensure a full and accurate delivery of Food and Beverage to guests.Collect food and beverage from dispense and/or pass areas and serve to standard as set by Standard Operating Manual (SOP).Provide attentive, friendly and helpful service to guests at all times.Attend, as required, meetings and training sessions.Ensure up-selling targets are met and upselling techniques are being represented at all timesTake accountability for correct ordering and suggestive up-selling.Take accountability for correct billing and processing of payment.Ensure constant coverage at the floor and guest engagement.Maintain the highest standard of cleanlinessSkills required for Waiter or WaitressExperience within a luxury restaurant environmentGenuine passion for F&B and good knowledge in wine and spirits.Ability to operate in a diverse and luxury environment with a focus on guest experience and good team relationships.Excellent level of English.Friendly, knowledgeable, positive and professional at all times.High level of knowledge in food hygiene such as allergens or dietary requirements.

RECRUIT HOSPITALITY LTD • London, United Kingdom

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Waiter/ess

A Waiter/ess is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.What will I be doing?As a Waiter/ess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Waiter/ess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:Manage guest queries in a friendly, timely, and efficient mannerServe Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residentsEnsure knowledge of menu and all productsEnsure mis-en-place is well stocked at all floor stationsFollow correct reporting procedures if faced with issuesEnsure Food and Beverage orders are of a consistently good standard and delivered in a timely manorPractice Hilton Grooming standards including uniform dress code, cleanliness and personal hygieneComply with hotel security, fire regulations and all health and safety legislationWhat are we looking for?A Waiter/ess serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:Positive attitudeGood communication skillsCommitted to delivering high levels of customer serviceExcellent grooming standardsFlexibility to respond to a range of different work situationsAbility to work on your own or in teamsIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:Experience in Food and Beverage department and/or industryPrevious experience of cash handlingKnowledge of Food Hygiene RegulationsWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

WorKorner • Como, Italia

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